Privacy Policy
Last updated: January 15, 2025
At PunjabShoppingHub ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, shipping address, and billing information that you voluntarily provide when registering, placing an order, or contacting us.
- Payment Information: Mobile wallet details (JazzCash, EasyPaisa) processed through secure third-party payment processors. We do not store your complete payment credentials.
- Automatically Collected Data: Browser type, IP address, device information, browsing actions, and patterns collected through cookies and similar technologies.
- Usage Data: Products viewed, pages visited, time spent, search queries, and other diagnostic data to improve our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including payment processing and shipping
- To send order confirmations, shipping updates, and customer support messages
- To send promotional emails and newsletters (with your consent)
- To improve our website, product offerings, and customer experience
- To detect, prevent, and address technical issues or fraudulent activities
- To comply with legal obligations and resolve disputes
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our business (payment processors, shipping carriers, email services)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission to share your information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent at any time where we rely on your consent to process your data
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: payvibe@yahoo.com
Phone: +92 308 6283184
Address: Lahore, Pakistan